5 things dog walking and IT services have in common

Posted by Colin Pearce
On January 12, 2021

All small service businesses have a lot in common. My wife and I ran a popular local dog-walking company for three and a half years, servicing hundreds of people and doggos. There is a surprising amount of cross-over between dog walking and IT services. Here’s what we learned. 1. Standardization benefits everyone. Small businesses must […]

An interview with Inderly’s founder, Colin

Posted by Colin Pearce
On November 10, 2020

Who are you? I am a not-quite-digital native who tries hard to act like one. In my spare time I enjoying DJing and music production, craft beers on docks. I’m a massive space technology enthusiast. I know more about rockets than any one man who doesn’t actually work in rocketry should. I’m also the founder […]

Important questions to ask about your data backups

Posted by Colin Pearce
On October 20, 2020

I know, data security can seem SUPER boring. And your provider says they have it covered. An IT company can be great at security, but there are always failures along the way. Therefore, I consider working data backups to be the single most important thing we offer as IT providers. You can train and plan […]

How to get started with a new IT company

Posted by Colin Pearce
On September 29, 2020

Switching IT providers may seem like a daunting task, but it doesn’t have to be. If your office has a longstanding relationship with an IT company you trust, that’s great! But maybe you are reviewing costs, or looking at getting rid of in-house servers and moving to the cloud. If so, here’s some information to […]

Switching IT providers may seem like a daunting task, but it doesn't have to be.

If your office has a longstanding relationship with an IT company you trust, that's great! But maybe you are reviewing costs, or looking at getting rid of in-house servers and moving to the cloud. If so, here's some information to help. First, even if you're not tech savvy, there are questions you can ask about an IT company's experience and required client commitment. Here is a list of the 10 most common products and services offered by IT support companies. You might also want to read up on the different types of IT companies. If you are looking at switching IT providers, these could help give you a better understanding of what you need from your next provider. The idea of switching IT providers can be intimidating, even if you really want to do it. No one wants work interruptions or new administrative projects. Sometimes, it's truly 'better the devil you know...' But a good IT company will be able to help you transition with minimal disruption. In our case, we meet with you to understand your needs, start preparing behind the scenes, then take over responsibility for your systems (and you start using our help desk for any IT issues that come up).

Colin Pearce is Inderly’s CEO.

A 10-year veteran in the IT space, Colin has provided support and advisory services to hundreds of Canadian businesses employing thousands of staff. Having grown tired of selling businesses IT stuff they need, but don’t understand, he decided to create an easy platform that includes almost all required IT infrastructure. Now he can spend his time focusing on how to make business technology work for your unique situation.

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A small IT company: what does this mean?

Posted by Colin Pearce
On September 8, 2020

You might read online or hear me say that we’re a small IT company. We also sometimes mention that we are a family business. What does this mean and why do we talk about it? We’re not backed by venture capital – we’re a small, local company and we’re in this for the long term. […]

What to do about IT when moving offices or going fully remote

Posted by Colin Pearce
On July 28, 2020

It must be moving week! I have had half a dozen calls recently with businesses looking at completely getting rid of their shared office. The IT component can be daunting. Breaking things down is helpful. Here are some of the moving parts to think about: How much will working remotely cost you? Compare quotes. Work […]

What we do

Posted by Colin Pearce
On July 6, 2020

Brass tacks. What does an IT company like ours do? We are an IT company that does comprehensive monthly IT services for businesses and non-profits with 15-100 staff. Who needs a monthly IT package? Any business or non-profit whose staff uses computers to do their jobs. If something breaks, you have an IT company to […]

Brass tacks. What does an IT company like ours do?
We are an IT company that does comprehensive monthly IT services for businesses and non-profits with 15-100 staff.
Who needs a monthly IT package?
Any business or non-profit whose staff uses computers to do their jobs. If something breaks, you have an IT company to call for help. And we are always working to make sure things don't break in the first place. We also communicate with website and application vendors proactively to make sure you have the right products, taking an overall view of your business to make sure you are using the best tools at an appropriate price point.
Everyone needs a contingency plan.
Office technology, like a car or a house or anything that we make, fails. Things degrade, hardware breaks eventually, software needs to be maintained. We plan for failure and have offsite data backups for every client. Natural disaster could strike. Or a virus infection (such as 'Cryptolocker') could hold your data hostage. A massive server failure often involves issues with the physical server drives, or software failure. You don't want your IT team messing around in your office for a whole day or more trying to fix such problems while you wait, so in the event of an emergency we would move you to your back-up server and keep your business running while we fix the original problem remotely. Attention to detail and documentation well in advance is important here. You need a contingency plan to keep your business running if there is a major IT problem.
It's an exciting time for IT.
In the late 1990s, every organization had to have their own email server which would cost at least $2,000-$3,000 in licensing every 3 years, plus thousands more for a server, and more for IT expertise. But now you can have your whole work computer, including email and other applications, operating from centralized systems in the cloud for a monthly fee. It's usually not worth it to have your own big computer (server) sitting in your office needing replacing every few years, at a high cost to you. Overall with services like our flagship Cloud Office, your work technology is now more secure, easier to operate, and requires less maintenance than ever before.

Colin Pearce is Inderly’s CEO.

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Plan for your hacking safeguards to fail

Posted by Colin Pearce
On July 9, 2019

You must plan for your hacking safeguards to fail if you don’t want to lose a ton of money. Another major payoff for “hackers” hit the news. Their ransom cost a Florida town (and their insurance) hundreds of thousands of dollars. The lesson here is: businesses and organizations must have hacking safeguards in place. But […]

Brass tacks. What does an IT company like ours do?

Who needs a monthly IT package?

Everyone needs a contingency plan.

It's an exciting time for IT.

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