5 things dog walking and IT services have in common

  • Posted by Colin Pearce
  • On January 12, 2021
All small service businesses have a lot in common. My wife and I ran a popular local dog-walking company for three and a half years, servicing hundreds of people and doggos. There is a surprising amount of cross-over between dog walking and IT services. Here’s what we learned. 1. Standardization benefits everyone. Small businesses must […]
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A small IT company: what does this mean?

  • Posted by Colin Pearce
  • On September 8, 2020
You might read online or hear me say that we’re a small IT company. We also sometimes mention that we are a family business. What does this mean and why do we talk about it? We’re not backed by venture capital – we’re a small, local company and we’re in this for the long term. […]
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Plan for your hacking safeguards to fail

  • Posted by Colin Pearce
  • On July 9, 2019
You must plan for your hacking safeguards to fail if you don’t want to lose a ton of money. Another major payoff for “hackers” hit the news. Their ransom cost a Florida town (and their insurance) hundreds of thousands of dollars. The lesson here is: businesses and organizations must have hacking safeguards in place. But […]
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A plan for new software calls for soft skills

  • Posted by Colin Pearce
  • On June 23, 2019
Good tech support should include key soft skills. If your business is looking to do a “digital transformation” and roll out a new workflow or software suite, here are two stats to keep in mind: – 63% of CRM (customer relationship management) implementations fail. – 70% of ERP (enterprise resource planning) implementations fail. Therefore, you […]
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