• 2023 IT Services Buyer’s Guide
  • Services and pricing
    • IT for businesses
      • Lawyers
        • Boutique law firms
      • Knowledge workers
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      • Discounts for non-profits
    • Bill audits and destruction (BADAAS)
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      • Your Cloud Office system
      • Your work software
      • Virtual desktops
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      • Servers – with a twist
    • Managed IT services
      • Help desk
      • Tech support
      • Data backups
      • Data security
        • Extra security options
      • Multi-factor authentication
      • Microsoft Office 365 Business
      • Email
      • Wireless
      • Free website hosting
    • Support for internal IT staff
    • Office phone systems
    • Office cabling and wiring
    • Security cameras
  • For clients
    • FAQs
    • Troubleshooting tips
    • Setting up the Cloud Office
    • Cloud Office security brief
  • Our team
  • Contact
    • Testimonials
    • Toronto office
    • Hamilton office
    • Jobs
  • Blog
  • 2023 IT Services Buyer’s Guide
  • Services and pricing
    • IT for businesses
      • Lawyers
        • Boutique law firms
      • Knowledge workers
      • Digital agencies
    • IT for non-profits
      • Discounts for non-profits
    • Bill audits and destruction (BADAAS)
    • Crisis management
    • Cloud services
      • Your Cloud Office system
      • Your work software
      • Virtual desktops
      • Remote access
      • Servers – with a twist
    • Managed IT services
      • Help desk
      • Tech support
      • Data backups
      • Data security
        • Extra security options
      • Multi-factor authentication
      • Microsoft Office 365 Business
      • Email
      • Wireless
      • Free website hosting
    • Support for internal IT staff
    • Office phone systems
    • Office cabling and wiring
    • Security cameras
  • For clients
    • FAQs
    • Troubleshooting tips
    • Setting up the Cloud Office
    • Cloud Office security brief
  • Our team
  • Contact
    • Testimonials
    • Toronto office
    • Hamilton office
    • Jobs
  • Blog

How Much Do IT Companies Cost?

  • Posted by Colin Pearce
  • On May 9, 2023
How much do IT companies cost, and will the costs be monthly or ad hoc? Almost every office where people work on computers needs help with technology, but that looks different for each office. Your IT support may come in the form of an outsourced IT company that handles everything, an in-house IT support team, […]
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Free Incident Response Plan template for cyber attacks

  • Posted by Colin Pearce
  • On April 17, 2023
Here is a cyber attack incident response plan (IRP) template that you can send to your IT team as a starting point. Fill in the blanks with information that will help your office recover if you are facing a cyber attack or data breach. Imagine the sinking feeling of your files suddenly disappearing or an […]
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The most frequent questions we get at our help desk

  • Posted by Colin Pearce
  • On June 9, 2022
As part of our service, we run a “help desk” for clients. That means when someone is at work and there is an IT issue of any kind, they call or email us. We work with them until it’s resolved. It’s a big part of what we do. We do a lot of infrastructure management, […]
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Employee monitoring: What digital information are you tracking?

  • Posted by Colin Pearce
  • On May 18, 2022
In Ontario, we are hearing more about “employee monitoring.” This is the practice of digitally monitoring, or surveilling employees. Laws now require companies with 25 or more employees to have a written policy about it. Regardless of your company’s size, you may have some questions about this. What is employee monitoring? Are my IT systems […]
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5 ways your IT company can help you fight cyber attacks

  • Posted by Colin Pearce
  • On April 6, 2022
Cyber security and knowing how to fight cyber attacks is increasingly important to many companies. Hackers are always improving their techniques. They don’t stop to pick and choose targets. Attacks are on the rise and worryingly, even small companies are at risk. There is no way to “stay off the radar.” Many attacks are not […]
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What we do

  • Posted by Colin Pearce
  • On July 6, 2020
Brass tacks. What does an IT company like ours do? We are an IT company that does comprehensive monthly IT services for businesses and non-profits with 15-100 staff. Who needs a monthly IT package? Any business or non-profit whose staff uses computers to do their jobs. If something breaks, you have an IT company to […]
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The LifeLabs hack was simple and could happen to anyone without the right data security in place

  • Posted by Colin Pearce
  • On January 2, 2020
Medical company LifeLabs recently fell victim to hacking, revealing some glaring issues with their IT systems. The hacking has potentially affected millions of customers across Canada. Basic security protocols by an informed IT partner could have prevented this costly security incident. Ransomware is the practice of using computer software to freeze or steal company data […]
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Plan for your hacking safeguards to fail

  • Posted by Colin Pearce
  • On July 9, 2019
You must plan for your hacking safeguards to fail if you don’t want to lose a ton of money. Another major payoff for “hackers” hit the news. Their ransom cost a Florida town (and their insurance) hundreds of thousands of dollars. The lesson here is: businesses and organizations must have hacking safeguards in place. But […]
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