Before virtual desktops, you might remember a time when “VPN” and “remote desktops” were swear words.

Back when we had limited options for accessing our work servers remotely, we were forced to use whatever remote login or screen sharing system we could.

Impossibly long to boot up, difficult to work on, and easy to break, remote desktops were not our friend (not to mention that usually, a physical computer had to be on, lest we lose connection).

Now we have new and improved virtual desktops. With faster and more reliable internet speeds, it’s now possible to log into a virtual computer in under a minute. These virtual desktops run on secure cloud servers. That means office data lives on big servers in a data centre instead of in a dusty office server room.

The information travels so fast that when you’re working on a virtual desktop, you usually can’t tell you’re working on anything but your usual computer. Plus, virtual desktops make it easy to log in and work remotely.

Those are the reasons why internally at Inderly, we use the exact same virtual desktop system that we provide our clients.

Our version of a remote desktop, or a virtual desktop system:

Different types of IT support costs

If calculated hourly, IT support costs range from $90-$300 per hour

If calculated per person per month, IT support costs range from $35-$250 per employee per month

All IT companies operate differently, with the field evolving since the 1980s until today. Many IT support companies are moving to a monthly support model where they reserve their services for clients who pay a monthly subscription rate. However, you can still find IT professionals who will offer service on an hourly basis.

It’s important to consider everything that’s included, and not included in your IT support quote.