Finding an IT company you can trust

  • Posted by Colin Pearce
  • On March 9, 2020
How do you know you’re getting the best IT support out there? If you’re not in IT yourself, how do you know what questions to ask? Here is some information to uncover while you’re looking at IT support companies. 1. Experience The best IT companies will have experienced leadership. Who is the CEO? Who is […]
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Your office IT options: in-house, pay-as-you-go, or managed services?

  • Posted by Colin Pearce
  • On February 7, 2020
When thinking about how to manage your office IT, you have a few different choices. You could go DIY. But eventually you get big enough that you don’t want to spend time fixing computers. Setting up a company’s data security systems, for instance, is a big job for just one or two people. That leaves […]
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Are you on the hook for your IT tools?

  • Posted by Colin Pearce
  • On December 9, 2019
I wanted to outline for Toronto workplaces who is typically responsible for IT tools and contracts. Most IT companies will have preferred suppliers. For instance, we use Microsoft 365 for email, Duo for two-factor authentication, Cisco Meraki and Ubiquiti for wireless equipment, and so on. But who is responsible for signing up for IT tools and contracts? […]
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What is the history of IT support and where is it going?

  • Posted by Colin Pearce
  • On November 22, 2019
The history of “information technology” (IT) services as we know and love it starts in the 1980s. Many IT companies today provide “managed services.” Meanwhile, IT-as-a-service is also emerging. But in the 80s, a company needed multiple IT specialists to fix technology issues. During the 1980s, workplaces started using more and more technology to help […]
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