The #1 way to improve cyber security immediately

Posted by Colin Pearce
On September 21, 2022

Cyber security is a hot topic right now, and rightly so. Attacks are increasing, from automated “bots” to direct, targeted attacks. Hackers can steal data, hold data hostage for a lot of money, and/or use your online identity to scam others. We do regular webinars on this subject. Here is a recorded version: Many cyber […]

Understand your IT company: insights from the inside

Posted by Colin Pearce
On August 31, 2022

We want to help you understand how IT companies work. Technology is famous for being full of words that are unfamiliar to most people. Take “IT,” for instance: it’s short for information technology. Companies like ours, who help people with their work computers and other technology, are often called “IT support” or “tech support.” Here […]

Tech translator! Using regular words to explain tech terms

Posted by Gilleen Pearce
On August 15, 2022

We really need to work on using regular words to explain technology. It’s no secret that in tech, buzz words and jargon appear everywhere. Sometimes we don’t even realize we’re doing it. Part of my job is demystifying what we do. I try to explain our work using regular words. When people understand us, our […]

How virtual desktops help established law firms work and save money

Posted by Colin Pearce
On July 26, 2022

Virtual desktops are a way for established law firms to modernize office technology without switching software. These pro tips about virtual desktops will help you improve your work experience without spending more or having to retrain staff. Putting your office on the cloud can even save your firm money. Let’s first look at the way […]

3 business tips for new law firms

Posted by Colin Pearce
On June 28, 2022

Guest post by Aaron Finlayson New law firms come to me for help setting up their businesses. I’m a technology consultant, but I’ve realized over the years that technology is inseparably linked to many other business processes. In June 2022 I helped do a webinar with tech tips for newer law firms — you can […]

The most frequent questions we get at our help desk

Posted by Colin Pearce
On June 9, 2022

As part of our service, we run a “help desk” for clients. That means when someone is at work and there is an IT issue of any kind, they call or email us. We work with them until it’s resolved. It’s a big part of what we do. We do a lot of infrastructure management, […]

Forgot your work laptop with all your files on it? Not a problem.

Posted by Colin Pearce
On January 30, 2020

Remote access to your work files is a key part of most IT services, but does it work, is it fast, and is it easy? This week I was driving my car and already about 50 km away from home when I realized I’d forgotten my usual work laptop. Rather than stress out about lost […]