The most frequent questions we get at our help desk

  • Posted by Colin Pearce
  • On June 9, 2022
As part of our service, we run a “help desk” for clients. That means when someone is at work and there is an IT issue of any kind, they call or email us. We work with them until it’s resolved. It’s a big part of what we do. We do a lot of infrastructure management, […]
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Forgot your work laptop with all your files on it? Not a problem.

  • Posted by Colin Pearce
  • On January 30, 2020
Remote access to your work files is a key part of most IT services, but does it work, is it fast, and is it easy? This week I was driving my car and already about 50 km away from home when I realized I’d forgotten my usual work laptop. Rather than stress out about lost […]
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