Top IT trends in 2023

Posted by Colin Pearce
On January 5, 2023

These are my thoughts on the top IT trends in 2023, and what clients can expect from IT companies. We discuss at length what to look for in our 2023 IT Services Buyer’s Guide. Check it out for information about costs, details on IT services and products, how to find an IT company, and questions […]

4 ways to achieve transparency from your IT services company

Posted by Colin Pearce
On December 15, 2022

Transparency can be lacking in the IT services world. Some individuals in the industry are so focused on the technology that they overlook the importance of transparency. They can come across as secretive, combative, difficult. Because of this, the prospect of switching IT providers can feel daunting. We are always working on transparency. Transparency is: […]

Does your team work remotely? Here’s how to secure your computers

Posted by Colin Pearce
On November 25, 2022

If your team is doing any level of remote work, make sure your IT support team secures your computers and data while away from the office. How your IT team can help you work remotely and securely Your work data needs to be safely secured and backed up, whether your team is in the office […]

Save your office money by upgrading your phone system

Posted by Colin Pearce
On November 14, 2022

If your office hasn’t updated its phone system yet, you have a great opportunity to modernize your phones and save money at the same time. What is VOIP? VOIP, or “voice over internal protocol” is a replacement for traditional phone lines. It was invented in the 90s, and became popular in the 2010s. Business internet […]

The secret to knowing when NOT to change office technology

Posted by Colin Pearce
On October 14, 2022

Office technology changes just as fast as the rest of it. It feels impossible to keep track of all the Instagrams, TikToks, and Discords of the social media world. And then on top of that, changing computers, software, the cloud, video calling, chatting, password management and cyber security stuff. The amount of information out there […]

The #1 way to improve cyber security immediately

Posted by Colin Pearce
On September 21, 2022

Cyber security is a hot topic right now, and rightly so. Attacks are increasing, from automated “bots” to direct, targeted attacks. Hackers can steal data, hold data hostage for a lot of money, and/or use your online identity to scam others. We do regular webinars on this subject. Here is a recorded version: Many cyber […]

Understand your IT company: insights from the inside

Posted by Colin Pearce
On August 31, 2022

We want to help you understand how IT companies work. Technology is famous for being full of words that are unfamiliar to most people. Take “IT,” for instance: it’s short for information technology. Companies like ours, who help people with their work computers and other technology, are often called “IT support” or “tech support.” Here […]

Tech translator! Using regular words to explain tech terms

Posted by Gilleen Pearce
On August 15, 2022

We really need to work on using regular words to explain technology. It’s no secret that in tech, buzz words and jargon appear everywhere. Sometimes we don’t even realize we’re doing it. Part of my job is demystifying what we do. I try to explain our work using regular words. When people understand us, our […]

How virtual desktops help established law firms work and save money

Posted by Colin Pearce
On July 26, 2022

Virtual desktops are a way for established law firms to modernize office technology without switching software. These pro tips about virtual desktops will help you improve your work experience without spending more or having to retrain staff. Putting your office on the cloud can even save your firm money. Let’s first look at the way […]

3 business tips for new law firms

Posted by Colin Pearce
On June 28, 2022

Guest post by Aaron Finlayson New law firms come to me for help setting up their businesses. I’m a technology consultant, but I’ve realized over the years that technology is inseparably linked to many other business processes. In June 2022 I helped do a webinar with tech tips for newer law firms — you can […]

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