How Much Do IT Companies Cost?

  • Posted by Colin Pearce
  • On May 9, 2023
How much do IT companies cost, and will the costs be monthly or ad hoc? Almost every office where people work on computers needs help with technology, but that looks different for each office. Your IT support may come in the form of an outsourced IT company that handles everything, an in-house IT support team, […]
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Free Incident Response Plan template for cyber attacks

  • Posted by Colin Pearce
  • On April 17, 2023
Here is a cyber attack incident response plan (IRP) template that you can send to your IT team as a starting point. Fill in the blanks with information that will help your office recover if you are facing a cyber attack or data breach. Imagine the sinking feeling of your files suddenly disappearing or an […]
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How to become Rainbow Registered

  • Posted by Gilleen Pearce
  • On March 15, 2023
I heard about the Rainbow Registered program through the Hamilton Chamber of Commerce, and I was immediately intrigued. With the 2SLGBTQI+ community so close to our hearts here at Inderly, I knew I wanted to participate. So in 2022, we officially became Rainbow Registered. Being Rainbow Registered is about committing to being an inclusive, supportive […]
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Why we changed our minds about contracts

  • Posted by Colin Pearce
  • On February 14, 2023
When I launched our company in 2017, one of the things I decided not to do was impose long-term IT contracts on our clients. This is because I didn’t like the extra-long, restrictive, even punitive contracts I was seeing in our industry. I wanted one thing to keep clients sticking around: trust. I didn’t want […]
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Top IT trends in 2023

  • Posted by Colin Pearce
  • On January 5, 2023
These are my thoughts on the top IT trends in 2023, and what clients can expect from IT companies. We discuss at length what to look for in our 2023 IT Services Buyer’s Guide. Check it out for information about costs, details on IT services and products, how to find an IT company, and questions […]
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4 ways to achieve transparency from your IT services company

  • Posted by Colin Pearce
  • On December 15, 2022
Transparency can be lacking in the IT services world. Some individuals in the industry are so focused on the technology that they overlook the importance of transparency. They can come across as secretive, combative, difficult. Because of this, the prospect of switching IT providers can feel daunting. We are always working on transparency. Transparency is: […]
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Does your team work remotely? Here’s how to secure your computers

  • Posted by Colin Pearce
  • On November 25, 2022
If your team is doing any level of remote work, make sure your IT support team secures your computers and data while away from the office. How your IT team can help you work remotely and securely Your work data needs to be safely secured and backed up, whether your team is in the office […]
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Save your office money by upgrading your phone system

  • Posted by Colin Pearce
  • On November 14, 2022
If your office hasn’t updated its phone system yet, you have a great opportunity to modernize your phones and save money at the same time. What is VOIP? VOIP, or “voice over internal protocol” is a replacement for traditional phone lines. It was invented in the 90s, and became popular in the 2010s. Business internet […]
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The secret to knowing when NOT to change office technology

  • Posted by Colin Pearce
  • On October 14, 2022
Office technology changes just as fast as the rest of it. It feels impossible to keep track of all the Instagrams, TikToks, and Discords of the social media world. And then on top of that, changing computers, software, the cloud, video calling, chatting, password management and cyber security stuff. The amount of information out there […]
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The #1 way to improve cyber security immediately

  • Posted by Colin Pearce
  • On September 21, 2022
Cyber security is a hot topic right now, and rightly so. Attacks are increasing, from automated “bots” to direct, targeted attacks. Hackers can steal data, hold data hostage for a lot of money, and/or use your online identity to scam others. We do regular webinars on this subject. Here is a recorded version: Many cyber […]
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