No long-term IT contracts for Toronto offices
We don’t lock in our Toronto-area clients to long-term IT contracts, and we don’t have a special service-level agreement (SLA). Great service is part of an ongoing relationship. While SLAs can provide a guideline of what to expect and offer some accountability, they are easy to “game” and rarely lead to positive outcomes for clients.
We hold ourselves accountable by not requiring a long-term commitment from any of our clients. If we are not providing value, clients can move away from the service at any time.
Good customer service is extremely important to us. We put a lot of time and care into creating a culture of respect and healthy communication with our clients. If you work in a Toronto-area office and are considering using our services, we hope to have a positive, longstanding relationship with you. But you’ll never be stuck with us.
If you are currently paying bit by bit for everything plus expensive servers every few years, check out our Cloud Office monthly package. It includes everything for one comprehensive monthly price, with no unexpected hardware costs.