Using your Cloud Drive file share

Our IT support package includes the Cloud Drive, a file drive and tool to share your files and folders with other people. As always, contact us at support@inderly.com if you have any issues!

Depending on your organization’s security settings, some folders or sharing options may not be available.

Setting up

You can access the Cloud Drive here: https://cloud.[COMPANYNAME].com. Sign in using your Cloud Office username and password. If this is your first sign-in, you will be prompted to set up two-factor authentication.

Open the Duo Mobile app on your mobile device, press the “+” icon and scan the QR code. If you don’t yet have Duo, follow these instructions to download and use the app.

We suggest giving the account a full name such as “Cloud Drive.” Your Duo app will now generate a code you can use to log in to the Cloud Drive.

Sharing files with others

1. Sharing a file or folder publicly (not secure)

This option may not be available depending on your organization’s security settings.

You can create a public link to a file on your server. Please note that a public link is not protected and could be downloaded by anyone at any time.

Sign in to the Cloud Drive.

Browse to the file or folder you’d like to share.

Right-click and select “Enable Public Link.”

Copy and paste the link to your document.

You can see your active links at any time by clicking “Shared files/folder” on the left-hand navigation bar.

2. Sharing a file or folder privately (optionally secured)

This option may not be available depending on your organization’s security settings.

You can create a private link to a file on your server. This link may be login-protected to ensure it is only accessed by the desired parties.

Sign into the Cloud Drive.

Browse to the file or folder you’d like to share.

Right-click and select “Share.” Enter the email address(es) of the people with whom you’d like to share the file(s), and you can optionally include a note.

Configuring your file share settings

Expires in:

  • How long you’d like the file to be available.

View vs. edit access:

  • View/Read-only: the user will only be able to view or download the file.
  • View only: the file can only be viewed online from the link.
  • Download only: the file can only be downloaded.
  • Edit: the user will be able to edit the file.

Protection:

  • No protection (NOT SECURE): the file may be access by anyone with the link, or anyone that guesses the public link.
  • Password for access: Specify a password here to be given to the party to access the file. This is typically the most used option.
  • Recipient must log in to access: the recipient will receive an email from the Cloud Drive system to set up a user account. This account must be used to access the file. This option is useful if you’d like the outside party to be able to work on your documents long-term. Using this option will allow the party to download a sync app which they can use to access the files, make changes, and have them sync back to your server automatically.
  • Notification options: select which options you’d like for notifications.

Sending:

Finally, click “Share” to have the system send out the file link for you, or click “Get link” to get the link and send yourself.

Shared files:

You can see your active links at any time by clicking “Shared files/folder” on the left-hand navigation bar.

Cloud Office clients paid $0 extra to work from home during COVID-19. We are remote by design.  Check out the Cloud Office
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